Outdated Windows in Cary, North Carolina
Based on positive online reviews, a homeowner in Cary contacted Kelly Window & Door with concerns about the windows in their home. Not only had the windows survived three decades of wear and tear and were in desperate need of replacement, but the current windows were also dating the look of the entire home. It was time for a new exterior look to match the homeowner’s style.
A New Outlook: Window Replacement Services
We walked our homeowner through the entire consultation process, detailing the design, appearance, and performance options available to them, including the window and glass choices.
When work began, we provided insert windows complete with field-fabricated cladding to improve water management around the new windows. This cladding also gave the home’s exterior a refreshed, clean look after 30 years of exposure to North Carolina weather.
Even though we were in a pandemic, we managed to navigate unexpected manufacturer delays and still deliver a great outcome. We were clear and friendly in all our communication with the homeowner to keep them updated on these delays amidst the unique challenges of this time. We looped our homeowner in on the progress, shipping, and inspection of their windows to keep them informed throughout the entire process.
New Windows and a Stunning Modern Look
Our installers were very methodical about the installation of the new windows, following a thorough, detailed installation process to ensure the home will be safe and thoroughly waterproofed for years to come.
The homeowner was thrilled with our friendly service and our responsive yet low-pressure sales approach. They were also quite pleased to see we cleaned everything up after work was completed, leaving them with nothing more than beautiful, impeccably installed windows. As the homeowner shared with us as we packed up our tools, “They just left from replacing all the windows in my house. The entire experience has been wonderful. Honest salesman, excellent project management, and wonderful installer. I could not be happier!”